Category
Description
Cleverific lets customers easily change their orders without contacting support and extends upsell opportunities throughout the entire post-purchase experience.
We know 5-10% of orders on Shopify require order changes. It’s not just a support issue—it’s a revenue issue. It leads to a bloated support queue, yes, but merchants are also losing on returns, lost packages, and reshipments. For a brand with $20M a year in sales, this can be between $1-2M. Customers hate reaching out to support, give them the power to self-serve and you can take back $1-2M that’s been bleeding out from your bottom line.